🔒 PRIVACY POLICY

Last Updated: 1st April 2026

At Aurenova, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party providers)

Device & Usage Information

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on the site
  • Referral sources (how you found our website)

Order Information

  • Products purchased
  • Order history
  • Transaction details

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding purchases, updates, or support
  • Provide customer service
  • Improve our website, products, and user experience
  • Prevent fraudulent transactions and enhance security
  • Send promotional emails (only if you opt-in)

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping carriers (to deliver your order)
  • Marketing platforms (for email campaigns or ads)
  • Analytics providers (to understand website performance)

All third parties are required to keep your information secure.

4. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

You may request deletion of your data at any time (see Section 8).

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze traffic and user behavior
  • Provide personalized content and ads

You can disable cookies in your browser settings, but this may affect website functionality.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Secure (SSL) encryption
  • Protected payment processing
  • Restricted access to personal data

However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at the email below.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.